← Other Athentra features
Hub: Lifecycle · Reviews
Owner Accountability
Every review names its reviewers, and reminders go to those people rather than a shared address. Accountability is recorded against an individual, so it stays clear who was asked and who answered. Reviews stop being everybody's problem, and therefore nobody's.
- 01
Pain Point
What's the problem?
Reviews sent to a shared mailbox belong to nobody, and quietly go unanswered until somebody notices months later.
- 02
Remedy
How do we attack it?
Name the reviewers on every review and send reminders to them rather than to a shared address
- 03
Your Value
What do you get out of it?
Makes review work personal, so it gets answered rather than absorbed by a mailbox
