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Module: Provisioning · Approvals

Template-Based Approver Assignment

Each template defines who approves requests made against it: a named approver, a group, or the requester's own manager resolved live. Where no approval is warranted, a template can approve automatically. The decision reaches the person accountable for it rather than whoever was copied on the email.

  1. 01

    Pain Point

    What's the problem?

    Workspace requests get approved by whoever answers the email, which is rarely the person accountable.

  2. 02

    Remedy

    How do we attack it?

    Name the approver in the template, or resolve the requester's manager at request time

  3. 03

    Your Value

    What do you get out of it?

    The right person decides, without anybody having to work out who that is