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Module: Provisioning · Approvals
Template-Based Approver Assignment
Each template defines who approves requests made against it: a named approver, a group, or the requester's own manager resolved live. Where no approval is warranted, a template can approve automatically. The decision reaches the person accountable for it rather than whoever was copied on the email.
- 01
Pain Point
What's the problem?
Workspace requests get approved by whoever answers the email, which is rarely the person accountable.
- 02
Remedy
How do we attack it?
Name the approver in the template, or resolve the requester's manager at request time
- 03
Your Value
What do you get out of it?
The right person decides, without anybody having to work out who that is
